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Printing FAQ

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Can you print the photos on my smartphone or computer?

Yes! Bring in your smartphone or computer for a free consultation and we will recommend the best options for truly beautiful prints.

Do you print on canvas?

Yes, our printer can print on canvas. We can also stretch and “gallery wrap” your prints so that it can be hung with or without a frame.

Are your materials archival?

Yes. We print using the 11-ink Epson UltraChrome HDR process, which is rated by Epson to last up to 200 years. All the papers we use are acid-free and rated as archival by the makers.

What file types do you accept?

We accept most file types! .jpg .tiff .png .pdf .psd .ai .eps and many, many, more! (Please no .gif’s).

What types of paper do you offer?

We stock seven types of paper: gloss, luster, metallic, matte, fine art, hahnemuhle, and canvas.  Specialty papers can be ordered for bulk orders or editions.

What resolution do my images need to be? Also what is DPI?

Resolution refers to the digital quality of an image in relation to its size, and DPI stands for “Dots Per Inch.” For more information on resolution, please see our Digital Imaging Crash Course.

I have a very large piece, how big can you print?

Our printer can handle up to 44″ width, and can accommodate paper rolls up to 100′ long.

Framing FAQ

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Do you frame mirrors?

Yes we do frame mirrors. We can special order any size mirror in plate, shock, or bevel. We can also help you select the right frame. We are great at helping you determine overall dimensions AND we lend out our corner samples so that you can match that brushed nickel faucet in your newly renovated bathroom.

Can you stretch canvas or paintings?

Yes, we can stretch paintings on canvas as well as fabric pieces that are too large for pin stretching or lacing. We can “gallery wrap” work so that it can be hung without a frame.

Are your materials archival?

In short, yes. The majority of work and art that we frame have conservation grade materials, including archival mats, backer and glass. We are knowledgeable and educated on the current technology and availability of products. For more in-depth information about conservation grade materials please give us a call, stop by, or check out this website for useful information.

Can you cut glass to fit my frame?

Of course! Please call with accurate measurements or stop by and we can almost always cut a piece while you wait.

What types of glass do you offer?

We stock five types of glass: standard clear glass, conservation grade clear glass, non-glare glass, non-glare conservation grade glass, and museum glass. We also stock standard acrylic and conservation grade acrylic. Most other types of glass can be special ordered upon request. For more information about glass and acrylic please call or stop by.

I have a frame, can you cut a mat to fit my work?

Yes, we are happy to custom cut a mat for you. Please call with accurate measurements of both your frame size and image opening of your mat. Or come by anytime and we’re happy to help you.

I have a very large piece, can you handle large work?

Yes, we specialize in oversize framing. Our large workshop allows us to tackle oversize work and we are experienced working on both structural limitations and aesthetics. We also offer pick-up and delivery services.

I have multiple items I would like to put into a shadowbox. Can you help?

Yes, we love to design shadowboxes! We recommend bringing as many items as possible and we can help you select the best layout. We have many clever ways of attaching objects without using adhesive.

I am a pastel artist, are you experienced framing pastels?

Yes, we are. When framing pastels, it is important to build up the mat(s) slightly to push the glass away from the artwork and to create a channel for loose pastel to fall. We also highly recommend that pastels be framed with conservation grade glazing, due to their sensitivity to u.v. light.

I just completed a cross-stitch. Can you frame it for me?

Yes, we love framing cross-stitch, needlepoints, and all forms of fabric art. We are very knowledgeable about handling this type of work. Most often we pin stretch or lace fabric onto archival materials, and recommend matting and glazing. Stop in and we can discuss all the possibilities.

Do you do repair frames?

Yes, we can repair some frames. Often we are able to cut down and re-join frames that have failed mitre joints.

Do you carry hardwood frames?

Yes, we have a great selection of hardwood frames including cherry wood, walnut, and maple in a variety of finishes.

Do you clean paintings?

We don’t clean paintings but we do work closely with a local conservator. You may bring your painting in to the shop, or contact conservator Betsy Johnson directly:

Do you offer volume discounts?

Yes, we do offer volume discounts. Please call or stop in to discuss options.